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In-Home Care Criminals

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Recently an investigative reporter for the Times Sacramento Bureau Chief Evan Halper uncovered that violent felons have been permitted to enter the homes of the frail and sick to perform healthcare services. Is this an incendiary story with little statistical significance designed to give the Governor an excuse to cut the In Home Supportive Services Program (“IHSS”)? Or is it a horrifying reality of an industry fraught with problems such as high stress, relatively low wage positions?

IHSS, is intended to provide an alternative to nursing homes for low-income residents. Here in California, one must qualify for Medi-Cal in order to receive this benefit which is 283 hours a month.

According to Halper, individuals convicted of crimes such as rape, elder abuse and assault with a deadly weapon are permitted to care for some of California’s most vulnerable residents as part of the government’s home health aide program. The facts:

  1. Data provided by state officials show that at least 210 workers and applicants flagged by investigators as unsuitable to work in the program are nonetheless scheduled to resume or begin employment. Current rules allow California to hire convicts, and privacy laws often keep patients in the dark about their caregiver’s past. Simply stated, thousands of current workers have had no background checks.
  2. A court ruling earlier this year that said only specific types of child or elder abuse or fraud disqualify a person from being a caregiver in the state’s In Home Supportive Services. As a result, people convicted of crimes such as rape and assault with a deadly weapon have been permitted to provide care.
  3. The 210 providers alleged to be dangerous felons with convictions represent 0.00005 percent of the 380,000 homecare providers in IHSS.
  4. Many homecare providers are family members or friends.
  5. If this program is cut, many older poor frail adults will have no assistance with daily tasks critical to thriving such as eating, bathing, walking, toileting, etc.
  6. The budget was initially passed by the state assembly and senate last week and was approved by Governor Arnold Schwarzenegger the same day. Schwarzenegger implemented nearly $1 billion in additional spending cuts by exercising his line item veto power. He cut $300 million cut from In-Home Care.

I don’t usually believe in conspiracy theories, but here’s a question. If our legislature truly cared for the sick and disabled, wouldn’t he keep the program alive and put in place systems to ensure that this population can safely age in place instead of killing it?

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“Raising UP Your Parents” seminar update

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Seminar Update:

The seminar at the Hotel Huntington Beach went very well. I am grateful for the panel and their expertise. For those of you who missed it or couldn’t find the Hotel Huntington Beach, this is what you missed.

First, in an effort to figure out whether or not it is safe to age in place, we explored some assistive technology. The CapTel phone was introduced. This device has streaming captions of the conversation a relatively big screen. There are some public benefits that enable you to get this for free. If you want to know more about his just click on the CapTel icon on my homepage. Jay’s Hearing is a fixture in Long Beach and Orange County. He has been in business for many years and he is truly an expert in assessing hearing loss and finding solutions to hearing deficits.

We had a doctor talking about fall prevention, in short, his advice get in shape and keep in shape.   NuVision also had some great technology for the vision impaired. I highly recommend checking them out if you know someone who has any type of vision loss and is looking for a solution.

Monica Bush from ResCare discussed what to look for when hiring an in home caregiver.  ResCare has some great technology available as well. They have a device that enables a family to watch what is going on in the home. You can just click on their icon to see more. HomeWatch Caregivers of Huntington Beach was also there. The owner of that facility used to be a fire fighter and is very dedicated to the health and safety of our citizens!

In the spirit of aging in place there was an in home dental company. How cool that they will go to your home or your parents home with before and after pictures to quell any suspicion that this service is too good to be true. They are called homecaredentists.com Google them!

Oxford Home Health discussed how one can qualify for in home health care under Medicare as well as how Oxford has been in business with the same owner since the 1960’s.   Oxford can be contacted by clicking on their icon. Greater Newport Physicians was also there. This medical group provides services to a wide range of people in Orange County.

Huntington Terrace Assisted Living was there. It is a beautiful, three-story community situated on three acres of meticulously landscaped grounds and gardens. I toured this facility and it is very nice especially with the renovation.

A representative from The Covington of Aliso Viejo shared information about this Continuing Care Retirement Community. A CCRC offers a broad spectrum of care and services to foster good health, fulfillment, and spiritual well-being in the lives of older adults. The Covington offers three levels of care: Independent Living, Assisted Living, and Skilled Nursing. In addition, The Covington also provides care for those with memory impairments in The Courtyard. A CCRC reduces the likelihood of relocation stress syndrome which can and does affect an older adult’s often delicate psyche.

This is a short list of items covered and experts involved in my last seminar. There will be an expert on dementia care at my next seminar on Saturday October 23, 2010 in Irvine at the Hilton as well as an expert on public benefits, MRS Specialists. It is a do not miss. I hope to see you there!

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Government's Slips and Falls on Medicare Recovery

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I just assisted an older adult with a slip and fall. This gentleman is 80 years old and tripped in a local grocery store. This had nothing to do with any balance issues, it everything to do with a mat that was protruding from the floor. This significance to the aging world is this: now due to the growing Medicare shortfall in Washington liability insurers (which include carriers who write CGL policies, auto policies, homeowners’ policies and those defendants who are self-insured such as supermarkets) are required to determine and report whether a claimant is covered and is entitled to Medicare benefits. If the claimant received Medicare benefits during their treatment for the injury, Medicare is and will be relentless in its pursuit of a 100% reimbursement.

This new law will pose new challenges for plaintiff’s attorney and the plaintiff. If the attorney or insurance carrier does not comply, they risk being sued by the Government for reimbursement up to five years post-closure and monetary fines. If there is a settlement and Medicare does not know about it and mistakenly pays for services it has a right to recover, it can go after the attorneys whose fees are paid out of the settlement.

Also the Medicare recipient can lose his or her benefits. Lawyers could be exposed to malpractice claims for not handling a client’s benefits properly. Insurers can be liable for monetary fines for failure to report. If a plaintiff loses his Medicare benefits, the plaintiff may bring a legal malpractice claim against the attorney and a bad faith claim against the insurer for not making sure Medicare benefits were protected.

This is bad for older adults because there is and will be less of an incentive to assist older adults with their legitimate personal injury claims. A settlement amount will have to cover Medicare charges up to 100%, attorney fees and provide money for the plaintiff.  If that type of recovery does not seem likely, most attorneys will strongly consider rejecting the case.

Finally, negotiations with the liability insurance carrier will become more difficult. They will demand information about your client, such as social security number, so that they can comply with the requirements and avoid fines. Once the claim is settled, it can take up to four months before Medicare signs off on the settlement.

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The Mod Squad —Senior Medicare Patrol-It’s Shrewd To Be Rude

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The Senior Medicare Patrol is a trained group of individuals, mostly retired professionals and other senior citizens, who can, as a result of their training, recognize and report instances or patterns of health care fraud. They also are educated as to how threats to financial independence and health status may occur when citizens are victimized by fraudulent schemes.

The SMP program empowers seniors through increased awareness and understanding of healthcare programs. This knowledge helps seniors to protect themselves from the economic and health-related consequences of Medicare and Medicaid fraud, error and abuse. The activities of the SMP program also serve to enhance the financial, emotional, physical and mental well-being of older adults — thereby increasing their capacity to maintain security and independence in retirement, and to make better financial and healthcare choices.

The result of training the almost 2.6 million beneficiaries, counseling over 1.0 million beneficiaries and 97,000 media outreach events?  Over $105.7 million in savings, including Medicare and Medicaid funds recovered.

How can you protect yourself from healthcare fraud?

1) Only go to your personal doctor, hospital or clinic for medical help. Only they should make referrals for special equipment, services, or medicine.

2.) Never show anyone your medical or prescription records without first talking to your doctor or pharmacist.

3) If someone calls and tries to threaten or pressure you into something simply hang up the phone.

4.) If someone comes to your door and says they are from Medicare or some other health care company, SHUT THE DOOR! ….. It’s shrewd to be rude!

5.) Do your homework and talk to your healthcare provider before buying or investing in internet “cure-all” or “miracle” products or services.

6.) Don’t keep mail in your mailbox for more than one day. People can and will steal

personal information right out of your mailbox!

7.) Rip up, shred or otherwise destroy your Medicare or other healthcare papers and other important documents instead of just throwing them away, but remember to record your doctor’s visits, prescriptions, etc., in a healthcare journal Crooks will go through the trash!

8. Treat your Medicare and Social Security numbers like credit cards. If someone offers to buy your Medicare or Social Security number, DON’T DO IT…It’s simply not worth it.

9. Remember that Medicare doesn’t SELL ANYTHING.

10. Follow your instincts – if it seems too good to be true, IT USUALLY IS!

11.  ALWAYS READ your Medicare Summary Notice (MSN) or health care billing statement (Explanation of Benefits). Your MSN & other Explanation of Benefits forms are generally stamped “This is Not a Bill” and come in AFTER you receive medical care. Look for three (3) things on your billing statement(s):• Charges for something you didn’t receive • Billing for the same thing twice• Services that were not ordered by the Doctor.

12. Every State has a SMP look up the number on Google and call!

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